Intro to E-Commerce

Question: Discuss about the Article for Intro to E-Commerce. Answer: Introduction The primary aim of the business report is to analyze the website of greyteak critically and identify the positive and negative aspects of the website. It elaborates the features of the website and describes the usability and interaction aspects of the interface. In addition to that the author answers the questions related to the stage of interaction whether it is an exposure stage or the interaction stage. It also provides an estimation of the hardware and software requirements. Further the author formulates an implementation strategy for the owner of the website and that takes into account all the services of the website. The main aim is to analyze the website and mention its features and overview (Greyteak.com.au. 2016). Overview and description of website: Greyteak is a software development company from Melbourne Australia. The website developed by the company includes the list of services that it provides. It also provides a client login page where the clients have the access to its order. The contacts details are also given in the website where its customers can contact its clients. Clients can register and access the page anytime they want. The website also gives information about the company. Negative and positive aspects of the website The positive aspect of the website is that the clients and the sponsors are mentioned. It is always good to mention its clients and sponsors so that customers can take feedback from them and understand what types of clients it deals with. The negative aspect of the website is that it mentions the entire clients testimonial that can prove to be disadvantageous for the company. It can sometime involve the negative comments as well that can hamper the brand name of the company. The contact once given need not be mentioned again because it shows that the company just wants to focus on the customers call. The website is empty and also lacks little information that the firm could have mentioned. The positive aspect is that the website is transparent where the viewers have an access to the terms of use and its policies. 1: The website of Greyteak is in the stage of e-business as the website deals in Business to Business strategy. It main customers are its clients. Interaction stage is a stage where the interaction takes place through the website. Since the website deals with customers and clients it is in e- commerce and e-business stage where the interaction is done with the owners of others business that requires the development of software. Some of its clients include major appliances inc. that is an appliance company. It is a software development company (Andam 2014). 2: The website uses various softwares such as net suites and designing software. It also uses customer relationship management software. The other software that the website uses is ERP system. ERP is Enterprise Resource Planning that is business software management software. CRM is customer relationship management software. Aplicor 3C is software that includes all the requirements that is required to build an e-commerce website. While developing a website for e-business it requires very few hardwares such as RAM, Processor, web servers, application servers and single server installations (Hasan et al. 2013). 3: E-commerce that is an online transaction requires great planning before its implementation. E-commerce is not suitable for all the products and service hence before forming a website it is required to carefully understand the services that it can provide online. E-commerce is a complex process. Greyteak provides wide range of services that include enterprise software development, systems design and development, application and systems management, advanced website development, system design and development, business process development and website services development. The main advice to the owner of the website is to include more of the features and tools to make it more attractive. The website presented is very handy in nature that makes the layman to use it easily. The strategy implementation includes strategy formulation, strategy implementation, strategy initiation and strategy assessment. The website should be based on Business to Business strategy and include objectives to impr ove competitive position, increase sales, redirect sales and reduce costs of sales and customer care. It should include business intelligence strategy as well (Ng, C.S.P 2013). 4: For the above strategy plan the website requires ERP software, designing software, and CRM software. It will require Hardware requirement such as RAM and processor. The website should also include logistics and trade system. Strategic design factors include audience, offering, market mechanism, price mechanism and control. It also includes revenue analysis. The other hardware and software that it will require is SPSS and SQL for the implementation strategy. It also requires web server and web design. The website needs to revive into Enable 32 Bit app on Win 64. It is essential to install information server. It is essential to install 64 bit installments. The hardware requirements are processor, RAM, disk, drive, display and network. The software that it requires is operating system, windows components, and Microsoft.net framework and database servers (D'avanzo and Kuflik 2013). Conclusion E-commerce is developing and has made the life of people. The competition is on rise because the new businesses are constantly joining the market. The website of greyteak software developer is well developed but has some drawbacks as well. Much hardware and softwares are required to develop a website. Implementation and planning of strategy is requires to develop business to business website. The website is in e-business stage. References Andam, Z.R., 2014. e-Commerce and e-Business. Brengman, M. and Karimov, F.P., 2012. The effect of web communities on consumers' initial trust in B2C e-commerce websites.Management Research Review,35(9), pp.791-817. Chiu, C.M., Wang, E.T., Fang, Y.H. and Huang, H.Y., 2014. Understanding customers' repeat purchase intentions in B2C e commerce: the roles of utilitarian value, hedonic value and perceived risk.Information Systems Journal,24(1), pp.85-114. D'AVANZO, E.R.N.E.S.T.O. and Kuflik, T., 2013. E-commerce websites services versus buyers expectations: an empirical analysis of the online marketplace.International Journal of Information Technology Decision Making,12(04), pp.651-677. 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